Service Request Ticket - # 42785

Service Request Information

CONTACT Name Minnick, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 17, 2011 07:42 AM
Department Admissions Office Phone 88502
Location Email minnickn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091017[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag 4VD9RL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VD9RL1 Location was Public Safety Officer Station - west wall

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:7D:2F:C7

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact ellism@wou.edu 88629

Tracking

Entered by Date Memo
Michael Ellis
Email

Public
Entered by Date Memo
Michael Ellis May 17, 2011 04:09 PM 
Status changed from (1) Pending to (5) Completed
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Michael Ellis May 17, 2011 04:09 PM 
Berkley gave me the IP today and I added it.
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Teresa Hutchinson May 17, 2011 07:42 AM 
Nancy called to say that the computer on the west 
call (20091017) is not able to access the case 
report program.
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