Service Request Ticket - # 42798

Service Request Information

CONTACT Name Carpenter, Rachel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 17, 2011 01:49 PM
Department Business Services Phone 88267
Location Email carpentr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080472[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 89JNPH1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380 installed as Office Pro 2003, Cybele-z/Scope classic emulator from P0073393

Wired NIC 00:21:70:6F:EF:F0

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley May 17, 2011 02:39 PM 
Task reassigned to Brian Berkley.
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Brian Berkley May 17, 2011 02:39 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley May 17, 2011 02:39 PM 
did calendar for her
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Katie Halvorson May 17, 2011 01:49 PM 
thunder bird calendar is missing.  Tech came to
re-image her computer and ever since then she
can't find her calendar.  It isn't where it
usually is. 

WOU# 20080472[Edit Inv]
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