Service Request Ticket - # 42845

Service Request Information

CONTACT Name Lab Attendant, APSC   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 22, 2011 03:01 PM
Department University Computing Solutions Phone 88069
Location Email printerpaper@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20080398[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 19in UltraSharp 1908FP Flat Panel
Serial No. CN0RNMH674445139017S (RMA'd-CN0G434H7161887NGDBF) Location PDR
TECHS Submitted by Ashley Sutton Contact asutton09@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Jun 09, 2011 03:01 PM 
Status changed from (3) Order in Process to (5) Completed
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Todor Todorov Jun 09, 2011 03:01 PM 
Received the new monitor and replaced it.
I packed the old one and left it with Joanie for
shipping.
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Todor Todorov Jun 02, 2011 10:19 AM 
Status changed from (1) Pending to (3) Order in Process
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Todor Todorov Jun 02, 2011 10:19 AM 
Contacted Dell support. They are dispatching a
replacement monitor
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Todor Todorov Jun 02, 2011 10:14 AM 
Task reassigned to Todor Todorov.
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Teresa Hutchinson May 23, 2011 10:20 AM 
Task reassigned to UCS Tech.
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Ashley Sutton May 22, 2011 03:01 PM 
Monitor #20080398[Edit Inv] on station 5 has a blue streak
through it. I wasn't sure if this was something to
report on or not.
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