Service Request Ticket - # 42852

Service Request Information

CONTACT Name Kharitonova, Yuliya   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 23, 2011 10:28 AM
Department Multicultural Student Services Phone 88424
Location Email kharitoy@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20081124[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Xerox Phaser 8560 DN Color printer #8560/DN
Serial No. FBT254503 Location PDR

Model 8560/DN Hostname timber.wou.edu
Notes duplexing, Tray 1-100 sheets, Tray2-525 sheets, output 250 sheets, 30ppmcolor or B&W PAGEPACK- supplies from UCS IP: 140.211.114.38 Ink/Toner Refill Black:108R00709 Blue:108R00706 Yellow:108R00708 Magenta:108R00707

Wired NIC 00:00:AA:C2:D2:7C

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Jun 09, 2011 10:24 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Jun 09, 2011 10:24 AM 
Cleaned the jet streams several times, and the
stripes are gone
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Todor Todorov Jun 09, 2011 10:24 AM 
Task reassigned to Todor Todorov.
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Teresa Hutchinson May 26, 2011 07:47 AM 
****This is an outgoing email****
Hi Yuliya,

We were just emailing you regarding a service 
request that we have for you. (#42852)

HP printer is printing stripes down the side 
WOU#20081124[Edit Inv]

Thanks for your patience and we will help with 
this as soon as possible.

Thanks!
Teresa
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Katie Halvorson May 23, 2011 10:28 AM 
She has tried changing the color and when it goes
to print there are thin lines printing on the side
of the paper.  WOU# 20081124[Edit Inv]
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