Service Request Ticket

Service Request Information

CONTACT	Name	UCS, Tech	Date	May 24, 2011 12:41 PM
	Department	University Computing Solutions	Phone	88654
	Location		Email	ucshelpdesk@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20030063 (opens in a new window)	Bldg/Room	UNK unknown
	Service Tag		Description	Power MAC G5 Dual 2GHz
	Serial No.	XB3400FRNVB	Location	going to pdr
	CPU	G5-Dual 2GHz
	OS	Unknown	Software	Office V.X for MAC (P0043887),
	Wired NIC	00:0A:95:A7:29:A8

TECHS	Submitted by	Christopher Fox	Contact	cfox10@wou.edu	88925
	Primary Technician		Contact	flahert@wou.edu	88925

Entered by	Date	Memo
Tricia Flaherty			Email Public
Entered by	Date	Memo
Tricia Flaherty	Aug 03, 2011 12:54 PM	Status changed from (4) On Hold to (5) Completed	Add Attachment
Tricia Flaherty	Aug 03, 2011 12:54 PM	station ordered I am closing this task as it will go out with Summer Classroom station distribution	Add Attachment
Tricia Flaherty	Jun 01, 2011 05:17 PM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Tricia Flaherty	Jun 01, 2011 05:16 PM	This station will be repalced by Student Tech this Summer(new fiscal year budget)	Add Attachment
Nathan Higginbotham	May 25, 2011 12:52 PM	Task reassigned to Tricia Flaherty.	Add Attachment
Tricia Flaherty	May 25, 2011 12:50 PM	I called Lenore Eliassen to ask about Creative Arts faculty need for this old Student tech mobile cart (RA Auditorium/CH104) she is going to get back with me	Add Attachment
Nathan Higginbotham	May 25, 2011 12:15 PM	Task reassigned to Nathan Higginbotham.	Add Attachment
Adam Wehner	May 24, 2011 02:43 PM	Task reassigned to UCS Tech.	Add Attachment
Christopher Fox	May 24, 2011 12:41 PM	5/24/2011 The Mac just shows the spinning wheel. Won't go into login screen.	Add Attachment