Service Request Ticket - # 42871

Service Request Information

CONTACT Name Glasenapp, Gary   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 24, 2011 04:50 PM
Department The Research Institute Phone 88771
Location Email glaseng@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20101095[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6410 2.80GHz, 1066MHz 4M L2 Cache
Serial No. 83BP1Q1 Location PDR

CPU Intel Core i7-640M(2.80GHz, 1066MHz, 4ML2)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2010 installed as Office 2007 from P0080043

Wired NIC 5C:26:0A:56:09:04


Wireless NIC 18:3D:A2:51:53:8C


Bluetooth NIC 68:A3:C4:47:10:73


TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public

Entered by Date Memo
Dale Goodell May 31, 2011 03:08 PM
Status changed from (1) Pending to (5) Completed
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Dale Goodell May 25, 2011 08:29 AM
Task reassigned to Dale Goodell.
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Karisa Mueller May 24, 2011 04:50 PM
This equipment will be setting on the counter by
Tricia's desk with the invoice.  The laptop W# is
20101095[Edit Inv].
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