Service Request Ticket - # 42890

Service Request Information

CONTACT Name Hewett, Dianna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 25, 2011 02:21 PM
Department Business/Economics Division Phone 88722
Location Email hewettd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101147[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55NPFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DA:B2:37

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 28, 2011 12:41 PM 
Status changed from (4) On Hold to (5) Completed
 Add Attachment
Dale Goodell Jun 01, 2011 03:49 PM 
Status changed from (1) Pending to (4) On Hold
 Add Attachment
Dale Goodell Jun 01, 2011 03:49 PM 
Status changed from (4) On Hold to (1) Pending
 Add Attachment
Dale Goodell Jun 01, 2011 03:49 PM 
Machine setup complete and ready to deliver.  See
notes below.
 Add Attachment
Dale Goodell Jun 01, 2011 02:43 PM 
Status changed from (1) Pending to (4) On Hold
 Add Attachment
Dale Goodell Jun 01, 2011 02:42 PM 
Dianna would like to wait until at least 6/27 for
delivery.  For now, she wants Office 2003 instead
of 2007 and will upgrade to 2010 later.  I will
prepare the machine now to have it ready.
 Add Attachment
Teresa Hutchinson May 25, 2011 02:32 PM 
Dale - Have it ready, but not sure of her 
schedule though and what it works good for her.
 Add Attachment
Teresa Hutchinson May 25, 2011 02:22 PM 
****This is an email****

I will put my name in the hat for a new Dell PC 
with a new monitor, but the old version of 
Excel.  Mid term Spring or Summer anytime would 
be preferable.

Thanks so much Teresa.

Dianna
 Add Attachment
Teresa Hutchinson May 25, 2011 02:21 PM 
This will be located on the back counter of ITc 
008 with a GFA setup form.
 Add Attachment