Service Request Ticket - # 42893

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 25, 2011 03:38 PM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20010616[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Latitude C400 PIII-1.2GHZ
Serial No. JCFY811 Location PDR

CPU Pentium III-1.20GHz


OS Unknown Software MS Office XP Pro (P0036717)

Wired NIC 00:06:5B:02:D7:B0

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact ljewett06@wou.edu 88925

Tracking

Entered by Date Memo
Lance Jewett
Email

Public
Entered by Date Memo
Lance Jewett May 31, 2011 01:33 PM 
Status changed from (1) Pending to (5) Completed
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Lance Jewett May 31, 2011 01:33 PM 
picked it up
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Lance Jewett May 31, 2011 09:41 AM 
Task reassigned to Lance Jewett.
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Lance Jewett May 31, 2011 09:41 AM 
Priority changed from (3) Priority to (4) Moderate Priority.
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Teresa Hutchinson May 25, 2011 03:39 PM 
It's W#20010616[Edit Inv] and is not eligible for 
replacement.  Just needs to be picked up and 
PDR'd.
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Teresa Hutchinson May 25, 2011 03:38 PM 
****This is an email****

Teresa,
Not a problem.  Yes, I'd like to have it picked 
up.  If you could put in a service request that 
would be great.  
 
Thanks,
Kathy
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