Service Request Ticket - # 42897

Service Request Information

CONTACT Name Yahnke, Eric   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 26, 2011 10:01 AM
Department Human Resources Phone 88459
Location Email yahnkee@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090536[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 727TFK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0072871, Adobe Acrobat Pro v9 from P0076330 transferred to Yhankee W#20130908

Wired NIC 00:26:B9:73:D8:63

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact wittb@wou.edu 89201

Tracking

Entered by Date Memo
Brian Witt
Email

Public
Entered by Date Memo
Brian Witt May 27, 2011 03:21 PM 
Status changed from (1) Pending to (5) Completed
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Brian Witt May 27, 2011 03:21 PM 
I called and verified everything is working at
this point in time.
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Teresa Hutchinson May 26, 2011 10:01 AM 
Eric is having problems today with Outlook not 
connecting with Google.
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