Service Request Ticket - # 42944

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date May 31, 2011 03:01 PM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20100898[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. S200RK102915 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:88:AA:15

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Nov 02, 2011 07:21 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Nov 02, 2011 07:21 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Nov 02, 2011 07:21 AM 
****This is an email****

Let's close this.  It's not my personal machine, 
and we don't have any public machines with this 
problem right now. 
Thanks, 
Janeanne
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Teresa Hutchinson Oct 31, 2011 10:53 AM 
****This is an outgoing email****
Hi Janeanne,

We were just following up with you regarding a 
very old service request that we have for you.  
(#42944)

Description: Won't come up with a log on screen 
(W#20100898)

I'm so sorry for the delay.  

We were wondering if this has been resolved for 
you or if we can still be of assistance with 
this.  If so, just let us know, we'll be happy to 
help.

Thanks,
Teresa
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Public
Brian Berkley May 31, 2011 03:13 PM 
Task reassigned to Richard Kavanagh.
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Teresa Hutchinson May 31, 2011 03:01 PM 
Has tried everything to get it to work.  Will not 
come up with a log on screen.  Will not respond.
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