Service Request Ticket - # 42950

Service Request Information

CONTACT Name Kirk, Donna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2011 08:25 AM
Department Financial Aid Phone 88679
Location Email fossumd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20080588[Edit Inv] (opens in a new window) Bldg/Room DFSC 204
Service Tag 4G23TH1 Description Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
Serial No. 4G23TH1 Location Chemistry - Temp Machine

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP PRo SP3, MS Office Pro Plus 2007, Intro to Spectroscopy, Identif of Organic Compounds

Wired NIC 00:21:70:48:B3:D9

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jun 01, 2011 10:18 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jun 01, 2011 10:18 AM 
she disabled cookies in IE
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Brian Berkley Jun 01, 2011 10:02 AM 
Called and left VM
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Brian Berkley Jun 01, 2011 10:00 AM 
Task reassigned to Brian Berkley.
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Nathan Higginbotham Jun 01, 2011 09:58 AM 
Task reassigned to Nathan Higginbotham.
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Joshua Johnson Jun 01, 2011 08:25 AM 
When Danna is trying to log into the gmail system
she gets a message saying that it is logging her
out. She is not able to access her email. she
would like to know why this is happening. shw is
not able to access her web mail either.

88679
fossumd@wou.edu
AD 309
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