Service Request Ticket - # 42951

Service Request Information

CONTACT Name Morihara, Bonnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2011 08:51 AM
Department The Research Institute Phone 88413
Location Email moriharb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070446[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Optiplex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 2VC61F1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Win 7 Pro upgrade from P0082235 (orig>Windows downgraded to XP Pro sp2), Office from TRI site license

Wired NIC 00:1A:A0:6F:A0:70

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jun 01, 2011 11:18 AM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jun 01, 2011 11:18 AM 
installed latest connector
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Brian Berkley Jun 01, 2011 10:03 AM 
Task reassigned to Brian Berkley.
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Joshua Johnson Jun 01, 2011 08:52 AM 
Priority changed from (3) Priority to (2) High Priority.
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Joshua Johnson Jun 01, 2011 08:51 AM 
Bonnie;s outlook is not working for her. she is
getting and error that says can not start
Microsoft office outlook. The server is not
available and folders could not be opened. she has
restarted her computer and this did not fix her
computer. this has been happening since yesterday. 


88413
moribarb@wou.edu
TODD 238
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