Service Request Ticket - # 42955

Service Request Information

CONTACT Name Harding, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2011 09:40 AM
Department VP Academic Affairs/Provost Phone 88807
Location Email hardinj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091006[Edit Inv] (opens in a new window) Bldg/Room UNK
Service Tag 4VJ8RL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VJ8RL1 Location not in CJ as of 2019

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2007 license from P0074819, Adobe CS6 Design&Web Premium from P0090339

Wired NIC B8:AC:6F:7D:2E:EC

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Jun 01, 2011 11:04 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Jun 01, 2011 11:04 AM 
Fake AV on her profile. Had to create a new
profile and move her documents over.
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Nathan Higginbotham Jun 01, 2011 09:59 AM 
Task reassigned to Nathan Higginbotham.
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Nicole Crane Jun 01, 2011 09:40 AM 
She keeps getting a pop up on her computer and I 
told her that it sounds like it is an 
advertisment but she wants someone to look at it. 
The sophos is showing a yellow triangle on it 
now.
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