Service Request Ticket - # 42972

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 01, 2011 10:50 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20100878[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Wyse P20 Thin Client (64F/1GR XDR US) #909101-01L
Serial No. S200RK105153 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:80:64:88:A8:45

TECHS Submitted by Ashley Sutton Contact asutton09@wou.edu 88925
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Jul 29, 2011 09:29 AM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Jul 29, 2011 09:29 AM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Jul 29, 2011 09:29 AM 
****This is an email****

This one looks like it's fixed - we've been using 
the machine so all is well.
Thanks for checking!
Lori H
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Teresa Hutchinson Jul 29, 2011 08:44 AM 
****This is an outgoing email****
Hi Lori,

Another older service request, I'm sorry!!!

This was regarding a service request #42972.

Description: Mash domain not available in the 
Library on TC5.  This was back in June!  :(

Just wondering if this has been resolved for you 
or not?  If not, just let us know, we'll be happy 
to help!

Thanks!
Teresa
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Public
Brian Berkley Jun 02, 2011 01:10 PM 
Task reassigned to Richard Kavanagh.
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Ashley Sutton Jun 01, 2011 11:42 PM 
Sorry, the location is TC5
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Ashley Sutton Jun 01, 2011 10:50 PM 
computer bc5 wou# 20100878[Edit Inv] will not let anyone log
on: mash domain not available.
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