Service Request Ticket - # 42973

Service Request Information

CONTACT Name Attendant, Main Computer Lab   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 02, 2011 01:41 AM
Department University Computing Solutions Phone 88069
Location Email computerlabs@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090164[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF,Core2Duo, 3.0GHz,6M, 1333FSB
Serial No. HFK1CK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIndows Vista Business 32bit downgraded to WIN XP Pro SP3, MS Office Pro Plus 2007 from P0071641

Wired NIC 00:24:E8:32:2D:B3

TECHS Submitted by Ashley Sutton Contact asutton09@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Jun 09, 2011 03:20 PM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Jun 09, 2011 03:20 PM 
fixed
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Todor Todorov Jun 02, 2011 10:35 AM 
Task reassigned to Todor Todorov.
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Ashley Sutton Jun 02, 2011 01:41 AM 
Computer G3 wou# 20090164[Edit Inv] will not log on: mash
domain not available.
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