Service Request Ticket - # 42985

Service Request Information

CONTACT Name Malloy, Peggy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 02, 2011 04:09 PM
Department The Research Institute Phone 88598
Location Email malloyp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101216[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2720QM (2.20GHz, 6M, 4GB)
Serial No. 86DF5Q1 Location PDR

CPU Intel Core i7-2720QM(2.2GHz, 6MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2010 from P0080403 installed as Office Pro Plus 2007, Adobe Acrobat ProXI(v.11) from P0090339

Wired NIC 5C:26:0A:58:F1:24


Wireless NIC A0:88:B4:20:C6:70


Bluetooth NIC 68:A3:C4:48:15:36

TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 12, 2011 12:25 PM 
Status changed from (1) Pending to (5) Completed
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Karisa Mueller Jun 02, 2011 04:09 PM 
This is not GFA but this laptop is replacing
W#20050317[Edit Inv].  Please contact Peggy to ask her what
software she needs transferred from her old
computer to this one.  She will use WIN 7 Pro SP1
(64 bit) with XP mode.  See Richard for imaging
details for imaging details.
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