Service Request Ticket - # 43000

Service Request Information

CONTACT Name Litchfield, Donna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2011 03:16 PM
Department Facilities Services Phone 88903
Location Email litchfid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Scanner Edit WOU # 20101217[Edit Inv] (opens in a new window) Bldg/Room PDR PDR
Service Tag Description Epson GT-20000 Flatbed Scanner #B11B195011
Serial No. KGQ0004831 Location PDR
TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact tbell09@wou.edu 88925

Tracking

Entered by Date Memo
Tyler Bell
Email

Public
Entered by Date Memo
Tyler Bell Jun 08, 2011 02:15 PM 
Status changed from (1) Pending to (5) Completed
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Tyler Bell Jun 08, 2011 02:14 PM 
Task reassigned to Tyler Bell.
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Tyler Bell Jun 08, 2011 02:14 PM 
For future reference: if there are 2 epson devices
installed to a single computer, the .ds file to
the old epson device needs to be deleted so the
user isn't prompted to choose a device.
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Karisa Mueller Jun 03, 2011 03:16 PM 
This scanner (W#20101217) will go with her
computer W#20091316[Edit Inv].  This equipment will be
setting on the counter by Tricia's desk.
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