Service Request Ticket - # 43003

Service Request Information

CONTACT Name Armstrong, William   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 03, 2011 03:56 PM
Department Health & Exercise Science Phone 88999
Location Email armstroj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091475[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. W80240BS5PK Location PDR

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS MAC OS X 10.11 (El Capitan) Software Microsoft Office for Mac 2008 from P0075359

Wired NIC 34:15:9E:1E:C0:EC


Wireless NIC D8:30:62:58:5D:36


Bluetooth NIC 7C:6D:62:A1:A8:A5

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 13, 2011 01:02 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 10, 2011 11:47 AM 
Computer is now setup.  I've migrated data from
"ucswou" login to new machine.  Need to meet with
Jeff next week to have him login and copy files to
his profile and change ownership.  Ill install
network printers Friday afternoon, 6/10.
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Teresa Hutchinson Jun 03, 2011 03:59 PM 
****This is an email****

Hi Teresa,


I just verified the computer number in Jeff's 
office as #20071225[Edit Inv] which is an iMac desktop unit.


Thanks,


Amy

-- 

Amy Proebstel
Division of Health & Physical Education
Western Oregon University
Monmouth, OR 97361
503-838-8908
proebsta@wou.edu
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Teresa Hutchinson Jun 03, 2011 03:59 PM 
****This is an email****

I am at a conference until next week.  I can't 
confirm the number until Monday.  Perhaps Amy 
Proebstel or someone in HPE can.  I would be 
interested in a replacement--presumably a 
comparable Mac?  I don't need any special 
software.  I presume everything can me migrated 
from old to new at the time of installation?


Thanks.  


Jeff
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Teresa Hutchinson Jun 03, 2011 03:56 PM 
This will be located on the back counter of ITC 
008 with a GFA setup form.
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