Service Request Ticket - # 43009

Service Request Information

CONTACT Name Lehto, Nan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2011 09:09 AM
Department Student Engagement Phone 88088
Location Email lehton@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070432[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745, 2.13GHz, 2M, 1066MHz FSB
Serial No. 4XRYYD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software Windows Vista downgraded to WIN XP Pro, Microsoft Office Pro Plus 2007 from P0063312 installed as Office Pro 2003,MS OneNote2007 from P0074895

Wired NIC 00:1A:A0:68:C3:34

TECHS Submitted by Todor Todorov Contact todorovt@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Jun 06, 2011 09:09 AM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Jun 06, 2011 09:09 AM 
	

bpeterson06
v00217879
bpeterson06@wou.edu

When she's logged on the Windows XP recovery pops
up and she closed it as instructed. It did not pop
up again after that. This has only happened to her
at her work computer (she is a student worker)
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