Service Request Ticket - # 43014

Service Request Information

CONTACT Name Johnson, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2011 12:16 PM
Department College of Education Phone 88235
Location Email johnsonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101151[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55QPFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DA:93:9A

TECHS Submitted by Katie Halvorson Contact khalvorson08@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 07, 2011 11:38 AM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 07, 2011 11:38 AM 
Task completed; software installed.  The license
verification was VERY difficult.
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Brian Berkley Jun 07, 2011 10:00 AM 
Task reassigned to Dale Goodell.
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Brian Berkley Jun 07, 2011 10:00 AM 
MS Win Xp Pro installed, MS Office Pro 2007 from
P0064260 installed as Office Pro 2003, Filemaker
Pro v9 from P0066371
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Brian Berkley Jun 06, 2011 04:58 PM 
Sent email
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Katie Halvorson Jun 06, 2011 12:16 PM 
She had a new one set up today and needs a program
and access to banner back on the new computer.

Prgoram- file Maker Pro on her computer

WOU# 20101151[Edit Inv]

She is available until 1:45 today and gone friday
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