Service Request Ticket - # 43022

Service Request Ticket - # 43022

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Service Request Information

CONTACT	Name	Reagle, Christina	Date	Jun 06, 2011 02:15 PM
	Department	The Research Institute	Phone	88871
	Location		Email	reaglec@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20050320 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex GX620 SFF, Pentium 4, 3.2GHz, 2M, 800MHz
	Serial No.	306R981	Location	PDR
	CPU	Pentium 4-3.2GHz
	OS	Unknown	Software	MS Office Pro 2003 from TRI Site License, HyperRESEARCH 2.8.2 from VISA2008000422
	Wired NIC	00:12:3F:97:17:2C

TECHS	Submitted by	Karisa Mueller	Contact	kmueller08@wou.edu	88925
	Primary Technician		Contact	hutchinsont@wou.edu	88010

Tracking

Entered by	Date	Memo
Teresa Hutchinson			Email Public
Entered by	Date	Memo
Teresa Hutchinson	Jul 11, 2011 03:00 PM	Task reassigned to Teresa Hutchinson.	Add Attachment
Teresa Hutchinson	Jul 11, 2011 03:00 PM	Status changed from (7) Waiting for Contact to (5) Completed	Add Attachment
Teresa Hutchinson	Jul 11, 2011 03:00 PM	Closed - no contact back	Add Attachment
Teresa Hutchinson	Jul 06, 2011 04:03 PM	**This is an outgoing email** Hi Christina, We were just following up with you regarding a service request that we have for you (#43022) Description: Emails disappeared from your inbox. We were wondering if this has been resolved for you or if we can still be of assistance with this. If so, just let us know, we'll be happy to help. Thanks, Teresa Hutchinson	Add Attachment Public
Dave Diemer	Jun 27, 2011 10:23 AM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Teresa Hutchinson	Jun 10, 2011 07:35 AM	**This is an outgoing email** Hi Christina, We were just emailing you regarding a service request that we have for you. (#43022) Emails disappeared from your inbox. Thanks for your patience and we will help with this as soon as possible. Thanks! Teresa	Add Attachment Public
Brian Berkley	Jun 06, 2011 04:01 PM	Task reassigned to Network Support.	Add Attachment
Karisa Mueller	Jun 06, 2011 03:02 PM	Her computer is WOU#20050320.	Add Attachment
Karisa Mueller	Jun 06, 2011 02:15 PM	**This is an email** Hi I have a little problem and not sure what to do. My email from this morning has disappeared. I left to run an errand at lunch time, returned about an hour ago and my email from this morning is gone, both on my computer her in the office and my iPhone. I have restarted the computer and it is still not returning. I have no phone so I can't be reached by phone. Christina Maaske 207 Christina Reagle, Ed.D. Teaching Research Institute Western Oregon University 345 N. Monmouth Ave. Todd 236 Monmouth, OR 97361 503.838.8871 reaglec@wou.edu	Add Attachment