Service Request Ticket - # 43025

Service Request Information

CONTACT Name Ganson, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 06, 2011 02:27 PM
Department The Research Institute Phone 88808
Location Email gansonn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20041053[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Printer - TRI Purchased - TRI # 87331006
Serial No. USCB01590 Location PDR

Model C4087A Hostname
Notes Ink/Toner Refill
TECHS Submitted by Karisa Mueller Contact kmueller08@wou.edu 88925
Primary Technician Contact lambertp@wou.edu 88003

Tracking

Entered by Date Memo
Paul Lambert
Email

Public
Entered by Date Memo
Paul Lambert Jun 06, 2011 03:04 PM 
Status changed from (1) Pending to (5) Completed
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Paul Lambert Jun 06, 2011 03:04 PM 
the module fell out.  I put it back in securely,
made sure their printer and faxed worked.  It does
now :-)
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Karisa Mueller Jun 06, 2011 02:55 PM 
Task reassigned to Paul Lambert.
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Karisa Mueller Jun 06, 2011 02:55 PM 
Teresa called Paul about this and Paul (and Todor)
are working on it.
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Karisa Mueller Jun 06, 2011 02:27 PM 
They tried connecting the printer to the jack and
a piece fell into the wall part in the jack.  They
really need to get this printer set up for use.
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