Service Request Ticket - # 43067

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 10, 2011 08:18 AM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20090288[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell Latitude 2100 1.60GHz,533Mhz, FSB Netbook
Serial No. 538h7k1 Location PDR

CPU Intel Atom N270, 1.6GHz, 533MHz 512k L2 cache


OS Unknown Software Microsoft Office Pro Plus 2007 license from P0071641

Wired NIC 00:22:19:FA:DC:93


Wireless NIC 00:24:2C:5B:55:84


Bluetooth NIC 00:25:56:D3:87:53

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact tbell09@wou.edu 88925

Tracking

Entered by Date Memo
Tyler Bell
Email

Public
Entered by Date Memo
Tyler Bell Jun 10, 2011 10:59 AM 
Status changed from (1) Pending to (5) Completed
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Tyler Bell Jun 10, 2011 10:59 AM 
Fixed del prof
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Tyler Bell Jun 10, 2011 10:21 AM 
Task reassigned to Tyler Bell.
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Joshua Johnson Jun 10, 2011 08:18 AM 
the netbook is not able to nog into any profiles.
they have hooked it to the cable and that did not
work. They have restarted the computer. this has
been happening for several days. 

88881
lib 117k
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