Service Request Ticket - # 43081

Service Request Information

CONTACT Name Minnick, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2011 07:30 AM
Department Admissions Office Phone 88502
Location Email minnickn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20090597[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell 22inch P2210 Professional Widescreen Monitor
Serial No. CN0U828K7444598T444S Location PDR
TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact nhigginbotham09@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Higginbotham
Email

Public
Entered by Date Memo
Nathan Higginbotham Jun 13, 2011 09:40 AM 
Status changed from (1) Pending to (5) Completed
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Nathan Higginbotham Jun 13, 2011 09:40 AM 
The Virus was just in one profile. I was able to
scan the profile and then make her a new one by
renaming the old one. This fixed the problem.
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Nathan Higginbotham Jun 13, 2011 09:08 AM 
Task reassigned to Nathan Higginbotham.
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Teresa Hutchinson Jun 13, 2011 07:30 AM 
Alicia came into today at Public Safety and the 
20090597[Edit Inv] seems to have a malware issue.
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