Service Request Ticket - # 43092

Service Request Information

CONTACT Name OSullivan, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2011 10:11 AM
Department Athletics Phone 88251
Location Email osullivj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090932[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. hvklql1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074772

Wired NIC 00:26:B9:8E:6A:E2

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jun 16, 2011 12:48 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jun 16, 2011 12:48 PM 
Left voicemail with instructions, got departure
notice from HR
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Brian Berkley Jun 14, 2011 08:28 AM 
Task reassigned to Brian Berkley.
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Nathan Higginbotham Jun 13, 2011 10:30 AM 
Task reassigned to Network Support.
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Teresa Hutchinson Jun 13, 2011 10:11 AM 
Jennifer is leaving and she's at 503-507-0977.  
Her last day is the end of this week and she has 
questions about saving her files before she is 
gone.  She may need an extension of her access.  
Needs to know how to work out sharing files with 
her replacement.
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