Service Request Ticket - # 43095

Service Request Information

CONTACT Name Helpdesk, Helpdesk   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2011 12:14 PM
Department Phone 88925
Location Email ucshelpdesk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090733[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. DLB8GK1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0073136

Wired NIC 00:26:B9:77:D1:6F

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact hutchinsont@wou.edu 88010

Tracking

Entered by Date Memo
Teresa Hutchinson
Email

Public
Entered by Date Memo
Teresa Hutchinson Jun 13, 2011 01:06 PM 
Task reassigned to Teresa Hutchinson.
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Teresa Hutchinson Jun 13, 2011 01:06 PM 
Status changed from (1) Pending to (5) Completed
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Teresa Hutchinson Jun 13, 2011 01:06 PM 
He called to say it was a bad network cable.  
They had an extra and replaced it and it's 
working okay now.
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Teresa Hutchinson Jun 13, 2011 12:14 PM 
Login: jfarmer08
V00232059
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Teresa Hutchinson Jun 13, 2011 12:14 PM 
Jonathan Farmer is not able to log on.  He was 
able to this morning and now isn't letting him 
log on.  It's saying that problem loading page, 
can't find server.  Server not found.  Contact 
back at cell phone, 971-344-1572
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