Service Request Ticket - # 43102

Service Request Information

CONTACT Name Wenzel, Alicia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2011 02:04 PM
Department Education & Leadership Phone 88668
Location Email wenzela@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101088[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. H690GQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080246 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DC:7F:C3

TECHS Submitted by Whitney Allies Contact wallies09@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Sep 27, 2011 11:30 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Tricia Flaherty Sep 20, 2011 11:09 AM 
I am moving this out of my inventory work area to
the shelving between my desk and rest room where
all the new faculty stations are.
 Add Attachment
Teresa Hutchinson Sep 19, 2011 02:25 PM 
Priority changed from (3) Priority to (2) High Priority.
 Add Attachment
Teresa Hutchinson Sep 19, 2011 02:25 PM 
They called to check the status of this today.  
This person is going to be in ED 236.  They would 
like it ASAP.
 Add Attachment
Brian Berkley Sep 19, 2011 09:21 AM 
Task reassigned to Dale Goodell.
 Add Attachment
Tricia Flaherty Sep 14, 2011 04:10 PM 
Status changed from (1) Pending to (4) On Hold
 Add Attachment
Tricia Flaherty Sep 14, 2011 04:09 PM 
Status changed from (4) On Hold to (1) Pending
 Add Attachment
Tricia Flaherty Sep 14, 2011 04:09 PM 
Status changed from (4) On Hold to (1) Pending
 Add Attachment
Tricia Flaherty Sep 14, 2011 04:09 PM 
As of this afternoon I have an Office location of 
Alica Wenzel ED 236 but the office is not ready 
to be occupied.  As soon as it is ready Darla 
will call to take this SR of hold.  The machine 
is in my inventory work area with a New Equip 
Setup form
 Add Attachment
Tricia Flaherty Sep 09, 2011 03:36 PM 
Status changed from (1) Pending to (4) On Hold
 Add Attachment
Tricia Flaherty Sep 09, 2011 03:32 PM 
Status changed from (1) Pending to (4) On Hold
 Add Attachment
Tricia Flaherty Sep 09, 2011 03:32 PM 
Contact changed from Tricia Flaherty to Alicia Wenzel.
 Add Attachment
Whitney Allies Jun 13, 2011 02:04 PM 
New faculty store until Aug./Sept. until further
notice. Located in ITC 009 cabinets.
 Add Attachment