Service Request Ticket - # 43103

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2011 02:33 PM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060123[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 4C7FPB1 Description OptiPlex GX620 SFF, 4.30GHz, 2x2M, 800MHz FSB
Serial No. 4C7FPB1 Location PDR 2023 Giveaway

CPU Pentium 4-3.06Ghz


OS Unknown Software MS Office Pro 2003 from P0058744

Wired NIC 00:13:72:A5:14:24

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Joshua Johnson Jun 13, 2011 03:13 PM 
Task reassigned to Self Resolved.
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Joshua Johnson Jun 13, 2011 03:13 PM 
Status changed from (1) Pending to (5) Completed
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Joshua Johnson Jun 13, 2011 02:33 PM 
Linda is not getting her drives and she is not
able to access the internet. she is seeing the
network lights on on the back of her computer. She
has restarted her computer and this has not fixed
the issue. 

rootl@wou.edu
14001
ITC 101
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