Service Request Ticket - # 43108

Service Request Information

CONTACT Name Barnts, Danny   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 13, 2011 04:25 PM
Department Athletics Phone 88121
Location Email barntsd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20071106[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude D630 2.40GHz, 4M L2 Cache, 800MHz
Serial No. G60KDG1 Location PDR

CPU Intel Core 2 Duo T7700(4MB L2/2,4GHz/800MHz)


OS Unknown Software MS Windows Vista Business downgraded to WIN XP Pro, MS Office Pro Plus 2007 from P0065242 installed as Office Pro 2003

Wired NIC 00:1C:23:55:93:E0


Wireless NIC 00:1F:3B:9A:F8:01

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact tbell09@wou.edu 88925

Tracking

Entered by Date Memo
Tyler Bell
Email

Public
Entered by Date Memo
Tyler Bell Jun 15, 2011 11:38 AM 
Status changed from (1) Pending to (5) Completed
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Tyler Bell Jun 15, 2011 11:38 AM 
Available for pick up at the front
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Tyler Bell Jun 15, 2011 10:06 AM 
This computer is almost done updating. It will be
finished within the hour.
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Joshua Johnson Jun 13, 2011 04:25 PM 
Danny's computer has a virus and tyler is taking a
look at the computer. Tyler has it at his desk
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