Service Request Ticket

Service Request Information

CONTACT	Name	Ryals, Sharyne	Date	Jun 14, 2011 08:33 AM
	Department	Social Science	Phone	88288
	Location		Email	ryalss@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20080491 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Dell OptiPlex 755, 3.0GHz, 6M, VT, 1333MHz FSB
	Serial No.	6BJNPH1	Location	PDR
	CPU	Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)
	OS	Unknown	Software	Windows Vista downgraded to WIN XP PRo SP2, MS Office Pro Plus 2007 from P0068380, Photoshop CS3 Extended from P061657 transfered from W#20030754
	Wired NIC	00:21:70:6F:DF:81

TECHS	Submitted by	Joshua Johnson	Contact	jjohnson09@wou.edu	88925
	Primary Technician		Contact	bberkley@wou.edu	88955

Entered by	Date	Memo
Brian Berkley			Email Public
Entered by	Date	Memo
Brian Berkley	Jun 14, 2011 10:35 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Brian Berkley	Jun 14, 2011 10:35 AM	moved her ad account to Social Science and added to ldap groups	Add Attachment
Brian Berkley	Jun 14, 2011 09:53 AM	Sent email	Add Attachment
Brian Berkley	Jun 14, 2011 09:24 AM	Task reassigned to Brian Berkley.	Add Attachment
Joshua Johnson	Jun 14, 2011 08:44 AM	**This is an email** In addition to the Social Science I drive which I have requested access to (request # 43112). I will need access to J:\LAS\Clas_Social_Science for syllabi collection. WOU computer # 20080491 Thank you -- Sharyne Ryals Social Science Office Western Oregon University 503-838-8288 ryalss@wou.edu	Add Attachment
Joshua Johnson	Jun 14, 2011 08:33 AM	Sharyne has moved to a new department and now she does not have access to the proper Idrive. she would like to have access to the Social Science Department. She did have Math/NS Idrive. 88288 ryalss@wou.edu HSS 231A	Add Attachment