Service Request Ticket - # 43123

Service Request Information

CONTACT Name Waite, Jason   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 14, 2011 12:51 PM
Department Humanities Division Phone 89495
Location Email waitej@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091476[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. W802409U5PK Location PDR

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS Unknown Software Microsoft Office for Mac 2008 from P0075359

Wired NIC 58:B0:35:A7:AE:C2


Wireless NIC D8:30:62:58:73:7D


Bluetooth NIC 64:B9:E8:ED:91:EE

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 17, 2011 09:14 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Teresa Hutchinson Jun 14, 2011 12:52 PM 
Would like iWork Productivity Suite
 Add Attachment
Teresa Hutchinson Jun 14, 2011 12:51 PM 
****This is an email****

Hi Teresa,

I apologize for not getting back to you sooner.

The computer I have is a Dell, but the WOU# is 
20070089[Edit Inv], not 20070088[Edit Inv].  When I started at WOU in 
2007, I think I did have 20070088[Edit Inv].  I only had it 
for a few days. and then they switched it for the 
one I have now.  I can't remember why it had to 
be switched out.

If I'm still eligible for a replacement, I'd like 
a Mac desktop with the iWork productivity suite 
(MS Office would be fine though).  I use a 
MacBook Pro when I work at home, so having a Mac 
here would streamline things for me.

Thanks.

All best,
Jason
 Add Attachment
Teresa Hutchinson Jun 14, 2011 12:51 PM 
This will be located on the back counter of ITC 
008 with a GFA setup form.
 Add Attachment