Service Request Ticket - # 43147

Service Request Information

CONTACT Name Coley, Heidi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 15, 2011 02:54 PM
Department Writing Center Phone 88640
Location Email coleyh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091462[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac, 21.5-inch, Intel Core 2 Duo #Z0GC
Serial No. W80240AU5PK Location PDR

CPU Intel Core 2 Duo 3.06Ghz(6MB L2, 1066Mhz FSB)


OS MAC OS X 10.7 (LION) Software Microsoft Office for Mac 2008 from P0075359, Upgrade to OS10.7 Lion from P0081770(stock) JULY2012

Wired NIC 34:15:9E:1E:C2:E8


Wireless NIC D8:30:62:58:54:BF


Bluetooth NIC 64:B9:E8:ED:5D:90

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact todorovt@wou.edu 88925

Tracking

Entered by Date Memo
Todor Todorov
Email

Public
Entered by Date Memo
Todor Todorov Jun 16, 2011 04:38 PM 
Status changed from (1) Pending to (5) Completed
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Todor Todorov Jun 16, 2011 04:38 PM 
She just wanted a link to WOU Portal on her desktop
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Todor Todorov Jun 16, 2011 04:38 PM 
Task reassigned to Todor Todorov.
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Joshua Johnson Jun 15, 2011 02:54 PM 
Hiedi would like to have a icon on her desktop
like what is on the desktop of the VMware. She
would like this icon to take her to the wou portal. 

88640
coleyh@wou.edu
APSC 301
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