Service Request Ticket - # 43153

Service Request Information

CONTACT Name Sullivan-Vance, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 16, 2011 10:21 AM
Department Student Success & Advising Office Phone 88389
Location Email sullivak@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091027[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VFBRL1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro, Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:7D:28:6B

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact bberkley@wou.edu 88955

Tracking

Entered by Date Memo
Brian Berkley
Email

Public
Entered by Date Memo
Brian Berkley Jun 16, 2011 12:52 PM 
Task reassigned to Brian Berkley.
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Brian Berkley Jun 16, 2011 12:52 PM 
Status changed from (1) Pending to (5) Completed
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Brian Berkley Jun 16, 2011 12:52 PM 
called and had her click on the disconnected
drives and they reconnected.
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Joshua Johnson Jun 16, 2011 10:21 AM 
Karen Sulivan Vance has lost access to the I,J and
K Drives. She lost the drives yesterday. She shut
down the computer last night. She still does not
have access to them today. 

20091027[Edit Inv]

APSC 401
88389
sullivak@wou.edu
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