Service Request Ticket - # 43154

Service Request Information

CONTACT Name Root, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 16, 2011 10:25 AM
Department Western Community Policing Institute Phone 14001
Location Email rootl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060582[Edit Inv] (opens in a new window) Bldg/Room MA 229
Service Tag Description HP LaserJet 4250DTN Printer #Q5403A#ABA
Serial No. CNRXB79165 Location WCPI Office

Model Q5403A Hostname wcpc.wou.edu
Notes Duplexing, 2X500 sheet input trays IP: 140.211.64.29 Ink/Toner Refill

Wired NIC 00:1A:4B:13:C3:2A

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact

Tracking

Entered by Date Memo
Self Resolved
Email

Public
Entered by Date Memo
Joshua Johnson Jun 16, 2011 10:28 AM 
Task reassigned to Self Resolved.
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Joshua Johnson Jun 16, 2011 10:28 AM 
Status changed from (1) Pending to (5) Completed
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Joshua Johnson Jun 16, 2011 10:25 AM 
The pritner has a jam. they can see the jam but
can not get the jam out. They have tried to get
the jam out but they are scared they are going to
rip the paper and then they will not be able to
get it out. The printer is located in itc 111

rootl@wou.edu
14001
ITC 101
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