Service Request Ticket - # 43205

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 20, 2011 04:45 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060100[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Sun Ray 2 Ultra-Thin Client, 2 USB Ports, 1 Serial Port, 1 SIM Card Slot, #NTC-10Z-00
Serial No. S0746BE84EB Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:14:4F:A7:F6:5A

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jun 27, 2011 09:48 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Jun 27, 2011 09:48 AM 
Task reassigned to Gabriel Thrash.
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Gabriel Thrash Jun 27, 2011 09:48 AM 
she said everything is working fine now.
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Brian Witt Jun 27, 2011 09:43 AM 
Task reassigned to UCS Tech.
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Brian Witt Jun 27, 2011 09:43 AM 
Reset the session. Please verify.
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Brian Berkley Jun 20, 2011 05:35 PM 
Task reassigned to Network Support.
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Emily Kavanagh Jun 20, 2011 04:45 PM 
Shannon Grosse at the Student Affairs office her
screen is frozen. She has tried to reboot and
unplug her computer but nothing happens. 
88221
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