Service Request Ticket - # 43250

Service Request Information

CONTACT Name Palmer, Tina L.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 22, 2011 11:51 AM
Department Student Success & Advising Office Phone 88732
Location Email palmert@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101223[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. HB3XGQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro, 64 bit Software Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080438 installed as Office Pro Plus 2007, Filemaker Pro 11(FIlemaker Pro 7 installed) from P0080438

Wired NIC BC:30:5B:DA:E0:04

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 23, 2011 04:06 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jun 22, 2011 01:44 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jun 22, 2011 12:12 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Jun 22, 2011 11:51 AM 
This will be getting Filemaker installed on it as
well as Office Pro Plus 2007.  The Filemaker Pro
will need to be downgraded to version 7 for cross
compatibility in their office use the following:
T:\FileMaker\FileMaker Pro\FileMaker Pro 7.0
P0052260 Cost Each $71.20 QTY 8 full 2 Upgrade
License#40111750
Organization: Western Oregon University
license Key:36TM5-86564-N48MT-6KTV8-K75N1-4K24M-9J9J2
This desktop and monitor are on counter in front
of my desk
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