Service Request Ticket - # 43261

Service Request Information

CONTACT Name Baltzley, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 22, 2011 03:32 PM
Department Natural Science Division Phone 88832
Location Email baltzlem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101238[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2720QM (2.20GHz, 6M, 4GB)
Serial No. 1H4Z1Q1 Location PDR

CPU Intel Core i7-2720QM(2.2GHz, 6MB cache)


OS Unknown Software Microsoft Office Pro Plus 2010 from P0080492 installed as Office Pro Plus 2007, TRANSFER to new laptop W#20150268 APR2016:Adobe Design Std CS5.5 from P0080492(80/20 share with desktop)

Wired NIC 5C:26:0A:54:B3:B3


Wireless NIC A0:88:B4:48:7D:64


Bluetooth NIC 90:00:4E:F0:F0:89

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 13, 2011 04:03 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jul 12, 2011 12:28 PM 
Task reassigned to Dale Goodell.
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Teresa Hutchinson Jul 12, 2011 08:35 AM 
Task reassigned to UCS Tech.
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Tricia Flaherty Jul 08, 2011 04:28 PM 
oh yeah forgot ...this will be on counter in
ITC008 with Setup form
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Tricia Flaherty Jul 08, 2011 04:28 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Jul 08, 2011 04:28 PM 
Status changed from (4) On Hold to (1) Pending
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Tricia Flaherty Jul 08, 2011 04:28 PM 
Office location will be NS219 and will be ready as
of Monday July 10th,  Niki Winslow can serve as a
secondary point of contact.
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Tricia Flaherty Jun 22, 2011 03:33 PM 
Status changed from (1) Pending to (4) On Hold
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Tricia Flaherty Jun 22, 2011 03:32 PM 
This is the Office station(laptop) for a new 
faculty member in Biology(he also has lab equip 
and software on SR43258) 
W#20101238[Edit Inv] will be a Windows 7 pro(64bit) setup 
with Office Pro Plus and Adobe Design Std CS5.5 
WIN installed on itit is on my back counter for 
the time being, when I recieve more detailed 
arrival info I will take this off hold and put in 
New Equip queue.  a copy of Disc Media for Adobe 
CS5.5 will be in laptop bag please return to 
Tricia when done installing
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