Service Request Ticket - # 43264

Service Request Information

CONTACT Name Adams, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2011 08:38 AM
Department Advancement & Foundation Phone 88281
Location Email adamske@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20090933[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. hvj0rl1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows 7 Pro Software WIN 7 Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074772

Wired NIC 00:26:B9:8E:68:B1

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jun 23, 2011 09:56 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jun 23, 2011 09:56 AM 
gave her admin rights
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Gabriel Thrash Jun 23, 2011 09:50 AM 
Task reassigned to Gabriel Thrash.
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Joshua Johnson Jun 23, 2011 08:38 AM 
Karen is trying to install the auction program.
she has all of the software for the computer, she
does not have admin rights to install that program.


88281
adamske@wou.edu
COT
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