Service Request Ticket - # 43269

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2011 10:17 AM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20100464[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Xerox Phaser 8560/DN Color Printer #8560/DN
Serial No. FBT203979 Location PDR

Model 8560/DN Hostname la-las-dean-office / lasdeansoffice.wou.edu
Notes duplexing, Tray 1-100 sheets, Tray2-525 sheets, output 250 sheets, 30ppm color or B&W IP: 140.211.76.13 Ink/Toner Refill

Wired NIC 00:00:AA:D6:49:5B

TECHS Submitted by Joshua Johnson Contact jjohnson09@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jun 28, 2011 03:16 PM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Jun 28, 2011 03:16 PM 
I called xerox and this was an ink feed error.  I
was able to clear the error.  The printer is up
and running now.
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Nicole Crane Jun 24, 2011 09:38 AM 
She will be gone today from 11:30-4
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Joshua Johnson Jun 23, 2011 10:17 AM 
Printer is getting an error and will not let them
print. They have unplugged the printer and that
did not work on the the printer, the error is
still coming up. 

HSS 234
hillk@wou.edu
88226
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