Service Request Ticket - # 43274

Service Request Information

CONTACT Name Payton, Sue   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2011 01:09 PM
Department Phone 88967
Location Email paytons@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20051088[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4350dtn Printer #Q5409A#ABA
Serial No. CNGXB28674 Location PDR

Model Q5409A Hostname bones.wou.edu
Notes duplexing, third tray maint replacement of fuser from P0080542 June 2011 SR42400 IP: 140.211.114.71 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:9B:22:B1

TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact asutton09@wou.edu 88925

Tracking

Entered by Date Memo
Ashley Sutton
Email

Public
Entered by Date Memo
Ashley Sutton Jun 23, 2011 01:38 PM 
Status changed from (1) Pending to (5) Completed
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Ashley Sutton Jun 23, 2011 01:24 PM 
Task reassigned to Ashley Sutton.
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Teresa Hutchinson Jun 23, 2011 01:18 PM 
Task reassigned to Lab Attendant.
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Teresa Hutchinson Jun 23, 2011 01:18 PM 
Nathan H said that they need a new toner 
cartridge.  IT's an HP and needs a 42A or 42X.  
This is for the printer Bones - See Sue Payton
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Nicole Crane Jun 23, 2011 01:09 PM 
****This is an email****
Hi, Bones is putting toner powder on the prints 
again, (20051088) and the students would like it 
fixed.
Thanks. Sue
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