Service Request Ticket - # 43275

Service Request Information

CONTACT Name Hill, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2011 02:03 PM
Department College of Liberal Arts and Sciences Phone 88271
Location Email hillk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101158[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55NRFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DA:93:2C

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 27, 2011 12:35 PM 
Status changed from (2) Scheduled to (5) Completed
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Dale Goodell Jun 27, 2011 12:35 PM 
Moved second video card from 20070565:
VisionTek Radeon graphics card #VTX1300PCISFF from
P0078803 Feb 2011.
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Dale Goodell Jun 24, 2011 03:55 PM 
Status changed from (1) Pending to (2) Scheduled
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Teresa Hutchinson Jun 23, 2011 02:03 PM 
- Note:  Needs Astra and BI query loaded on the 
new machine.
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Teresa Hutchinson Jun 23, 2011 02:03 PM 
****This is an email****

 would go with a Dell desktop computer.  I'll 
need Astra loaded on my computer.  Astra needs to 
loaded on the C drive for me, I know Mike Ross 
knows how its to be loaded.  I also have BI query 
loaded on my computer.
 
Thanks for your assistance.
 
Kathy
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Teresa Hutchinson Jun 23, 2011 02:03 PM 
This will be located on the back counter of ITC 
008 with a GFA setup form.
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