Service Request Ticket - # 43279

Service Request Information

CONTACT Name Lucas, Gale   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 23, 2011 02:57 PM
Department Behavioral Sciences Division Phone 88504
Location Email lucasg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20101239[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6420 i7-2720QM (2.20GHz, 6M, 4GB)
Serial No. 4VK72Q1 Location PDR

CPU Intel Core i7-2720QM(2.2GHz, 6MB cache)


OS Unknown Software WIN 7 PRO SP1(64bit), Cyberlink Power DVD9.5.1 and Roxio Creator Starter ed bundled with laptop, Microsoft Office Pro Plus 2010 from P0080585 installed as Office Pro Plus 2007,

Wired NIC 5C:26:0A:5A:DF:81


Wireless NIC A0:88:B4:31:D1:14


Bluetooth NIC 68:A3:C4:48:15:36

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 11, 2011 02:13 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jul 07, 2011 11:17 AM 
Equipment delivered and task completed.  Paul and
I are troubleshooting a quirk in Service Request
that surfaced with this task, so I haven't marked
it as "completed" yet.
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Dale Goodell Jul 05, 2011 12:09 PM 
Successfully connected to Ghost server with
updated flash drive.
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Dale Goodell Jul 05, 2011 12:06 PM 
Task reassigned to Dale Goodell.
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Tricia Flaherty Jun 28, 2011 12:11 PM 
Priority changed from (3) Priority to (2) High Priority.
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Tricia Flaherty Jun 23, 2011 03:20 PM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Jun 23, 2011 03:09 PM 
This will be on counter in ITC008 with New Equip
Setup Form
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Tricia Flaherty Jun 23, 2011 02:57 PM 
She will be back on campus June 29th( has already
moved into office)  
She will need following software added:
IBM SPSS Statistics Standard Campus Edition
Academic on
T:\Spss\SPSS19\SPSSStatisticsDesktopCampusEdV19Multiplatform
and Microsoft Office Pro Plus
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