Service Request Ticket - # 43300

Service Request Information

CONTACT Name Thompson, Kathryn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 24, 2011 03:56 PM
Department Behavioral Sciences Division Phone 88315
Location Email thompsk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101157[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. 55RNFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007

Wired NIC BC:30:5B:DA:94:DE

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jun 30, 2011 01:41 PM 
Status changed from (2) Scheduled to (5) Completed
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Dale Goodell Jun 29, 2011 02:21 PM 
Status changed from (1) Pending to (2) Scheduled
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Teresa Hutchinson Jun 24, 2011 03:57 PM 
Psychology is in Todd Hall but they haven't moved 
out for the building improvements.  :)
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Teresa Hutchinson Jun 24, 2011 03:56 PM 
****This is an email****

Probably another Dell desktop would be the best.  
Mainly, I just need the most recent version of 
office. What is on my computer right now works 
good for me. Thanks so much,
Kathy Thompson
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Teresa Hutchinson Jun 24, 2011 03:56 PM 
This will be located on the back counter of ITC 
008 with a GFA setup form.
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