Service Request Ticket - # 43305

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 27, 2011 09:21 AM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20031335[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 2300dn
Serial No. JPBFG16601 Location PDR

Model Q2475A#ABA Hostname
Notes Duplex, Roller Kit for HP LJ 2300dn #KIT-FEED-2300-PNO from P0064584 2-2008 Ink/Toner Refill
TECHS Submitted by Nicole Crane Contact ncrane10@wou.edu 88010
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jun 28, 2011 10:06 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Jun 28, 2011 10:06 AM 
Nathan reset the printer yesterday and it is
working fine now.
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Nathan Higginbotham Jun 27, 2011 01:10 PM 
Task reassigned to Adam Wehner.
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Nathan Higginbotham Jun 27, 2011 01:10 PM 
Will help with this.
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Nicole Crane Jun 27, 2011 09:21 AM 
They have a printer that it not printing. It is 
not showing any error message. It is located in 
119 university center
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