Service Request Ticket - # 43315

Service Request Ticket - # 43315

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Service Request Information

CONTACT	Name	Goldsworthy-Bishop, Patricia	Date	Jun 27, 2011 02:15 PM
	Department	Social Science	Phone	88464
	Location		Email	goldswop@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20101243 (opens in a new window)	Bldg/Room	UNK
	Service Tag		Description	Apple MacBook Air, 128GB Flash Hard Drive #Z0JK
	Serial No.	C02FR0PVDDR0	Location	was UCS loaner and missing as of 1-25-2018?
	CPU	Intel Core 2 Duo SU9600(1.6GHz,3ML2, 800MHz)
	OS	Unknown	Software	MS Office for MAC 2011 from P0080585
	Wireless NIC	04:0C:CE:D0:6D:4A
	Bluetooth NIC	04:0C:CE:D0:6D:4B

TECHS	Submitted by	Whitney Allies	Contact	wallies09@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Tracking

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Sep 20, 2011 08:41 AM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Dale Goodell	Sep 19, 2011 10:03 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Teresa Hutchinson	Sep 16, 2011 04:18 PM	Patricia came in and said she must have her laptop right away. Dale talked with her and said he would do his best to get it to her Monday.	Add Attachment
Nicole Crane	Sep 16, 2011 03:54 PM	Priority changed from (2) High Priority to (1) Highest Priority.	Add Attachment
Tricia Flaherty	Sep 15, 2011 04:31 PM	She called my Audix but I am out of the office tell Tuesday. Can you call or email her with an update as she was talking like she. Wanted to stop by a pick up laptop tomorrow	Add Attachment
Tricia Flaherty	Sep 13, 2011 10:35 AM	Friday on campus through out the day, and would like to get laptop on that day, she will be checking email	Add Attachment
Dale Goodell	Sep 09, 2011 11:29 AM	Task reassigned to Dale Goodell.	Add Attachment
Tricia Flaherty	Sep 09, 2011 10:50 AM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Sep 09, 2011 09:37 AM	Contact changed from Sharyne Ryals to Patricia Goldsworthy-Bishop.	Add Attachment
Tricia Flaherty	Sep 09, 2011 09:37 AM	Please use Sharyne Ryals as the contact as she has not moved into her office yet, however Patricia does have access to her wou email according to Sharyne. This will be on shelf between my desk and restroom with SETUP form	Add Attachment
Tricia Flaherty	Sep 09, 2011 09:33 AM	Priority changed from (3) Priority to (2) High Priority.	Add Attachment
Tricia Flaherty	Sep 09, 2011 09:33 AM	Status changed from (4) On Hold to (1) Pending	Add Attachment