Service Request Ticket

Jump to:

Preferences

Directory Lookup

Service Request Information

CONTACT	Name	Campbell, Darla	Date	Jun 28, 2011 12:07 PM
	Department	College of Education	Phone	88788
	Location		Email	campbelld@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20101085 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	MacBook Pro 13, 2.3GHz Dual-core Intel Core i5
	Serial No.	C02FM4L1DH2L	Location	PDR 2023 Giveaway
	CPU	Intel Core i5(2.3GHz dual-core, 3MB L3)
	OS	Unknown	Software	MS Office 2011 std MAC from P0080246i
	Wired NIC	C8:2A:14:2E:AB:99
	Wireless NIC	E4:CE:8F:14:39:12
	Bluetooth NIC	E4:CE:8F:14:39:13

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	goodeld@wou.edu	88122

Tracking

Entered by	Date	Memo
Dale Goodell			Email Public
Entered by	Date	Memo
Dale Goodell	Sep 27, 2011 11:32 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Tricia Flaherty	Sep 20, 2011 09:54 AM	I have moved this out of the inventory area so it is easiter to get to. This is now on the shelf between my desk and restroom with the rest of the new faculty setups	Add Attachment
Dale Goodell	Sep 20, 2011 08:33 AM	Task reassigned to Dale Goodell.	Add Attachment
Teresa Hutchinson	Sep 19, 2011 02:24 PM	Priority changed from (3) Priority to (1) Highest Priority.	Add Attachment
Teresa Hutchinson	Sep 19, 2011 02:24 PM	They are ready for this - it is to go to Cindy Ryan and they would like it ASAP. She is going to be in ED 108.	Add Attachment
Teresa Hutchinson	Sep 19, 2011 02:21 PM	Task reassigned to UCS Tech.	Add Attachment
Teresa Hutchinson	Sep 19, 2011 02:21 PM	Status changed from (4) On Hold to (1) Pending	Add Attachment
Tricia Flaherty	Sep 14, 2011 04:02 PM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Tricia Flaherty	Sep 14, 2011 04:02 PM	Task reassigned to New Equip. Setup.	Add Attachment
Tricia Flaherty	Sep 14, 2011 04:02 PM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Tricia Flaherty	Sep 14, 2011 03:59 PM	Status changed from (4) On Hold to (1) Pending	Add Attachment
Tricia Flaherty	Sep 14, 2011 03:59 PM	This is on the shelf in my Inventory work area with new Equip Setup form. I talked to Darla Campbell this afternoon and she said the office is still not ready to be occupied she will call to activate the task when they are ready	Add Attachment
Tricia Flaherty	Jun 28, 2011 12:07 PM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Tricia Flaherty	Jun 28, 2011 12:07 PM	This is for a new faculty member in Teacher Ed named Cindy Ryan, this laptop will get Office for Mac 2011	Add Attachment