Service Request Ticket

Service Request Information

CONTACT	Name	Taylor, Ella	Date	Jun 28, 2011 01:14 PM
	Department	The Research Institute	Phone	88589
	Location		Email	taylore@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Tablet	Edit WOU #	20101247 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple iPad2 Wi-Fi + 3G 16GB -Black #MC773LL/A
	Serial No.	DLXF8FHYDFJ1	Location	PDR
	CPU	1GHz dual-core Apple A5
	OS	Unknown	Software	shipped with Apple iOS 4.3.3
	Wireless NIC	A4:67:06:5E:AB:07
	Bluetooth NIC	A4:67:06:5E:AB:06

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	nhigginbotham09@wou.edu	88925

Entered by	Date	Memo
Nathan Higginbotham			Email Public
Entered by	Date	Memo
Nathan Higginbotham	Jul 08, 2011 12:15 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Nathan Higginbotham	Jul 08, 2011 12:15 PM	Delivered and set up the equipment. Ipad set up email and contacts.	Add Attachment
Nathan Higginbotham	Jul 08, 2011 09:08 AM	here after 930	Add Attachment
Nathan Higginbotham	Jul 07, 2011 01:44 PM	Status changed from (7) Waiting for Contact to (2) Scheduled	Add Attachment
Nathan Higginbotham	Jul 07, 2011 01:44 PM	Task reassigned to Nathan Higginbotham.	Add Attachment
Nathan Higginbotham	Jul 07, 2011 01:23 PM	**This is an email** Hello Ella, I was wondering what day you wanted us to deliver your iPad 2. Please email me back so we can deliver the equipment. Thanks, Nathan Higginbotham	Add Attachment
Nathan Higginbotham	Jul 01, 2011 11:04 AM	Status changed from (1) Pending to (7) Waiting for Contact	Add Attachment
Nathan Higginbotham	Jul 01, 2011 11:04 AM	Nancy said she is on vacation.	Add Attachment
Nathan Higginbotham	Jun 28, 2011 01:25 PM	Left a vm	Add Attachment
Tricia Flaherty	Jun 28, 2011 01:14 PM	This will be on the shelves between my desk and restroom there is also a FujitsuS1500 SnapScan sheet-fed scanner on the shelf to go to here as well on Order#5744	Add Attachment