Service Request Ticket - # 43335

Service Request Information

CONTACT Name Mafit, Cindi   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 28, 2011 01:47 PM
Department The Research Institute Phone 88792
Location Email mafitc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20041053[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Printer - TRI Purchased - TRI # 87331006
Serial No. USCB01590 Location PDR

Model C4087A Hostname
Notes Ink/Toner Refill
TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact wehnera@wou.edu 88624

Tracking

Entered by Date Memo
Adam Wehner
Email

Public
Entered by Date Memo
Adam Wehner Jul 07, 2011 10:34 AM 
Status changed from (1) Pending to (5) Completed
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Adam Wehner Jul 07, 2011 10:34 AM 
I went over and got them all up and running.
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Teresa Hutchinson Jul 06, 2011 09:13 AM 
****This is an email****

Okay.  Some of the issues resolved themselves, 
but we still have a couple problems.  Thanks for 
your help.
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Teresa Hutchinson Jul 06, 2011 08:45 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Teresa Hutchinson Jul 06, 2011 08:45 AM 
****This is an email****

Okay but we do need to be able to print SOON....
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Teresa Hutchinson Jul 01, 2011 06:36 AM 
****This is an outgoing email****
Hi Cindi!

We were just emailing you regarding a service 
request that we have for you (#43335)

Printer problems, many issues.

Thanks for your patience and we will help with 
this as soon as possible!

Thanks!
Teresa
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Emily Kavanagh Jun 28, 2011 01:47 PM 
The printer keeps jamming all the time and no one
can print to it. 20041053[Edit Inv] Trilj8000 Rm 209 Maaske

And two other printers are off line 20100767[Edit Inv] Rm
209 Maaske


88792
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