Service Request Ticket - # 43337

Service Request Information

CONTACT Name Hilterbrand, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 28, 2011 02:51 PM
Department Library & Media Services Phone 88441
Location Email hilterbl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20070117[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex 745 Small Form Factor, 2.13GHz,2M,1066FSB
Serial No. 32GBBD1 Location PDR

CPU Intel Core 2 Duo E6400(2.13GHz, 2M, 1066MHz FSB)


OS Unknown Software MS Office Pro 2003 from student licenses

Wired NIC 00:1A:A0:53:17:FB

TECHS Submitted by Emily Kavanagh Contact ekavanagh08@wou.edu 88925
Primary Technician Contact gthrash08@wou.edu 88925

Tracking

Entered by Date Memo
Gabriel Thrash
Email

Public
Entered by Date Memo
Gabriel Thrash Jun 29, 2011 10:05 AM 
Status changed from (1) Pending to (5) Completed
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Gabriel Thrash Jun 29, 2011 10:05 AM 
Robert helped me do some testing, and after the
hard drive was disconnected and reconnected, the
computer booted.
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Nathan Higginbotham Jun 29, 2011 09:04 AM 
Task reassigned to Gabriel Thrash.
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Emily Kavanagh Jun 28, 2011 02:51 PM 
There is no power in the CPU in computer 20070117[Edit Inv]
they have tried unplugging and plugging it back in.
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