Service Request Ticket - # 43369

Service Request Information

CONTACT Name LeRoy, JoNan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jun 30, 2011 10:06 AM
Department The Research Institute Phone 88361
Location Email leroyj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101162[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell OptiPlex 960 SFF, 3.0GHz,6M,1333MHz FSB
Serial No. p55LSFQ1 Location PDR

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Unknown Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Starter Dell Edition and Cyberlink Power DVD 9.5.1 bundled with PC, MS Office Pro Plus 2010 from P0080082 installed as Office Pro Plus 2007, FileMaker Pro 11 from P0082550

Wired NIC BC:30:5B:DA:B1:F0

TECHS Submitted by Teresa Hutchinson Contact hutchinsont@wou.edu 88010
Primary Technician Contact goodeld@wou.edu 88122

Tracking

Entered by Date Memo
Dale Goodell
Email

Public
Entered by Date Memo
Dale Goodell Jul 14, 2011 01:22 PM 
Status changed from (1) Pending to (5) Completed
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Dale Goodell Jul 06, 2011 08:56 AM 
Contact: Sandy Smith, 88691
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Teresa Hutchinson Jun 30, 2011 10:07 AM 
****This is an email****

Teresa,
 
We need the following progams loaded on the new 
computer.  It goes to our student work station in 
reception area of Terry House:
 
MS Office 2007
FileMaker Pro
Adobe Photoshop CS
PeopleWare
Banner
Mozilla Firefox
new email
 
I think this is it.
 
Thanks,
Stan
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Teresa Hutchinson Jun 30, 2011 10:07 AM 
This was requested by Stan Little who has retired 
so I've put the request under JoNan as the 
contact since Stan is no longer on campus.
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Teresa Hutchinson Jun 30, 2011 10:06 AM 
This will be located on the back counter of ITC 
008 with a GFA setup form.
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